NTPC Customized - 16 Quart Soft Sided Cooler from Blue Coolers

I purchased the 30-Quart Companion Series Cooler. This cooler has never kept ice 24 hours, let alone the “ice retention up to 10 days” as advertised. I’ve bought 22-LBS bags of ice 3 different times. & each time, I’ve had all water in the cooler the next day. Nobody was going in-&-out of the cooler frequently either. These coolers are much too expensive for those results. & unacceptable. My regular coolers all retain ice longer, for a fraction of the price.

This is an outstanding cooler. I bought the 30 Quart cooler and am very pleased with my purchase. It keeps items cold for a very long period of time. 8 days is when I pulled my final item from the cooler and it was still very cold!

Great cooler.

Perfect for UTV rides, sturdy and keeps ice very well. Would highly recommend.

So this cooler is a great cooler in terms of it's function. I am a previous buyer of their bigger cooler and it is great. Definitely does the job in terms of keeping things cold.

With that being said, couple things that I didn't expect.
The cooler's exterior looks very deceiving because it actually looks like a larger cooler. Then you open it up, the inside bay is pretty small. It was partly my fault because I didn't do enough research and didn't really read the dimensions of interior and exterior till after received it.

I tried reaching out to customer service to see if I can exchange or return it but I got no response. Their chat box was offline. It said to leave a message so I did. I reached out more than once on their customer service website and got no response. I tried searching them on facebook and no response. I still get ads and emails for sales but in terms their customer service, NOTHING.
I paid a premium price for this cooler, the least I could get is a response.

So some advice for people looking to buy a cooler from this company. Make sure you are 100% sure you want to buy a cooler because you will not get a response from them.

This cooler is very well made. No negatives whatsoever. Really like the latches as well

I purchased this 30 quart cooler after purchasing the 60 quart cooler. I needed something that would fit better into a smaller vehicle and this one does. It's an excellent product put together extremely well!