I don't usually write reviews for products but I was disappointed with my cooler and experience with Blue Cooler's customer service. After 4 uses, the cooler had a patch of small black spots of mold in an area where the cooler was porous due to a manufacturers defect in material (it must have been some issue with the plastic forming - as you can see in the pictures it's only in one area of the cooler).
I emailed Blue Coolers and they suggested I must have left food in the cooler all winter which wasn't the case and frustrating to get that response. I always emptied the cooler and dried it completely before storage - I take diligent good care of my things. I replied that wasn't the case and asked for a partial refund, but they stopped replying to my emails even after I followed up. Now I'm stuck with a very expensive cooler that has black mold spots in it which is pretty disappointing.