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Great customer service! You stood behind your product when there was a manufacturer defect and provided a replacement cooler.
Baskets are ill-fitting. A bit too large for their designated position and will not seat well on the ledges. They "pop-up" out of place instead of sitting down in the cooler. I added over six pounds of food to one basket and they still would not stay in place, possibly wearing on the plastic interior over time. Not a game changer, but expected better. One basket was simply too wide (front to back) and the other was too long and warped on the diagonal.
But truly happy with the cooler and the divider/cutting board.
Keeps cold as advertised very happy
Cobalt 25 Quart Roto-Molded Super Cooler
Blue Coolers 3.0 - 100 Quart Ark Series Starter Bundle - Accessories